FAQs

The site is very centrally located in Manchester and attainable using Manchester’s public transport network.

Our main entrance is on Lower Byrom Street on the corner of Studio 1, just next door to the Science and Industry Museum and directly opposite St John’s Gardens.

There is no vehicle parking on site but there are a large number of public and paid parking options in the immediate area.

We’re open! We can’t wait to see you!

Pre-book online and save. Tickets are available online from £23 per person. Tickets are available at the attraction on the day for £38 per person.

CHAOS KARTS is a brand-new, never-seen-before live action video game experience. You’ll be racing real karts around tracks in a digitally projected world, with virtual weapons and power ups to use against your family and friends!

Using a combination of cutting-edge electric karts, projection mapping and augmented reality technology, we're going to put you right into the heart of the action!

In all you should expect to be at the venue for 60-75 minutes, including check-in, pre-play activities, briefing, game-time, debrief and scores (you will be on the track for just over 20 minutes). Each session is for up to 8 players and you are encouraged to book back to back sessions and can watch friends and family if you have sessions before or after each other.

You must be at least 11 years old and be 5ft/1.5m tall to play.

If you are under the age of 18 you must be accompanied by an adult. This adult does not have to play but will be able to watch via our viewing platform.

Chaos Karts aren't built for passengers, so, unfortunately we cannot allow people at any stage of pregnancy to play, including those who were not pregnant at the time of booking.

For your own safety you will not be able to play if you

• Have Epilepsy
• Have a weak back and/or neck condition
• Are unable to operate the foot pedals or steering wheels of the karts
• Have consumed alcohol or illegal substances prior to playing

Restrictions are clearly displayed at time of booking on the website and enforced by operating staff on site. A waiver will be signed by all customers before participation.

You can accompany ticket holders and watch from our viewing platform. Only Ticket holders will be able to race.

Dress for fun and comfort!

No high heels or open toed shoes

No scarves or loose flowing clothing

Also you'll need to tie up long hair - so get those stylish buns ready!

Bring along your phones and cameras to make some memories of your time at Chaos Karts.

You will need both hands on the wheel to play, so you can't take them onto the track but there are plenty of opportunities for a quick snap or two!

You will be on track for approximately 20 minutes.

We do! On Tuesdays!

Our Student Tuesday tickets, purchased online, are 20% off our regular online rate.

This ticket/offer is valid for students in further or higher education, or in an approved apprenticeship scheme only. Each ticket holder must be able to present a student photo ID from a university / college / apprenticeship scheme with a valid expiry date at the point of visit.

Student tickets are available by this link https://www.chaoskarts.com/tickets/?flow=4SLCBz4c

We do indeed. Simply follow this link here to purchase your gift voucher.

Your gift voucher is valid for 12 months from the date of purchase, vouchers must be redeemed in that period.Expired vouchers cannot be extended or refunded.
Gift vouchers are non-refundable under any circumstances.
The value of your gift voucher is redeemable against the face value of the tickets in your basket. If the value of your basket is higher than the value of your voucher you will need to pay the difference.

Whilst there isn’t an official weight limit for the karts, you will need to fit comfortably and safely in the cart and the seatbelt must fit. As a general rule if you are able to ride rollercoasters you’ll be able to play Chaos Karts. 

You must be aged 11+ and a min of 1.5m in height to drive.

Our karts are for one person only. It is not possible to get two people into the karts.

We do not offer group discounts. But we do have fantastic offers on corporate events. Please contact our events team on events@chaoskarts.com for more information.

We’re currently working on two fantastic rooms which are perfect for birthday parties. We expect these to be completed in January 2024.

Absolutely! We love having work events at Chaos Karts. Depending on what you’re wanting from your event we’re able to offer a fantastic full service complete with food, meeting materials and soft drinks. To find out more contact our events team on events@choaskarts.com

We don’t serve food or alcohol, in fact its very important that you do not consume alcohol before playing Chaos Karts, as it will mean you are not able to play. However, we do have free popcorn and ice cream available on site all day every day for you to enjoy. Soft drinks are also available to be purchased.

If you’d like to host an event, such as a birthday party or corporate entertaining event we work closely with some wonderful suppliers and can build a fantastic package to suit your needs. To find out more please contact events@choaskarts.com

We’re afraid not.

We don’t currently offer split payment, or the ability to reserve and pay on arrival. You are able to pay on the door for your visit, however you are not able to pre book this. We do sell out far in advance so this is not recommended.

Tickets are selling extremely fast, and when they are gone, they are gone! Zoom on over to book tickets now to avoid disappointment as when we’re sold out, there will be no room for squeezing people in!

8 racers start the experience every 20 minutes. You will be assigned the next available start time upon arrival, please arrive on time as per your selected timeslot to get pole position!

You’ll just need to book double the amount of tickets in your chosen timeslot, and then you’ll be able to play twice. For example, if there are 8 of you and you want to play twice, then just select 16 tickets on your chosen timeslot.

If you are a team of less than 8, you will likely be joined by others in both track times. Please contact guestservices@chaoskarts.com 

Head to our dedicated gift voucher redemption webshop here and use your voucher code at checkout.

We do! We are live on Blue Light Card's platform, so you can find your booking links and codes over on your Blue Light Code members area.

Need to know more? Don't worry our helpful Pit Crew are on hand to answer any more questions you might have, drop them an email at guestservices@chaoskarts.com

If you’re looking to find out more about working with us, or about us please contact press@chaoskarts.com. Please allow three working days for a response.